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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Elabsit

July 16, 2026

5  out of  5
rating by Mark Elabsit
"My wife and I recently retired. We were looking for insurance coverage that match what we currently have for less money. Rachael’s quotes were less than our current coverage and less than three other major insurance companies I asked for quotes from."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lansing. "
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Gerber Sheri

July 15, 2026

5  out of  5
rating by Gerber Sheri
"Worked with Trevor in setting up my insurance. Kindly walked me through it and is very friendly and genuine. My family and I are very thankful to him. Saved me from paying a huge amount from a different company."
We responded:
"Gerber, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jennifer Blumer and Team "
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Ken B

July 10, 2026

1  out of  5
rating by Ken B
"Tyler didn’t process my payment and I had to get a tow and State Farm told me they ain’t covering my tow and still charging me full price. I had to keep calling them to see why my app wasn’t working and they had no clue what was going on. I didn’t notice the money wasn’t taken out but how didn’t State Farm notice. Already paying a lot of money every month to them"
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Nicholas Parks

July 10, 2026

5  out of  5
rating by Nicholas Parks
"I worked with Rachael and she was great! She made things easy and saved me money! I highly recommend seeing what they can do for you!"
We responded:
"Thank you so much for the 5-stars, Nicholas! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Muhammad M. Abdurrauuf

July 3, 2026

5  out of  5
rating by Muhammad M. Abdurrauuf
"Today, my experience with Rachael whose was my previous State Farm representative did an excellent job of reassuring me with the best coverage, professionalism, and a pleasant smile who won my business back!"
We responded:
"Thank you so much for the 5-stars, Muhammad! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jennifer Blumer’s Team anytime."
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Julie French

July 1, 2026

5  out of  5
rating by Julie French
"I was referred by two co-coworkers and glad I was! Customer service is exceptional (Trevor was wonderful to work with) and rates were better than expected. Highly recommended!"
We responded:
"Thank you for the fantastic review, Julie! We are always here to help with your insurance needs here in Lansing . "
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Bill Boutin

July 1, 2026

5  out of  5
rating by Bill Boutin
"Rachael did an excellent job explaining everything to me! She is very knowledgeable and helped me secure a great policy for my truck, personal property, and life insurance plan."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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melvin jackson iv

July 1, 2026

5  out of  5
rating by melvin jackson iv
"Jennifer blumer help me out she was very nice and helpful thank u"
We responded:
"Thank you so much for the 5-star rating, melvin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Yanyan Wu

July 1, 2026

5  out of  5
rating by Yanyan Wu
"Rachael is so easy to work with and very happy to talk to. She is very patient, nice and kindly helps. She helped me save on my auto insurance and homeowners insurance.
Thank you so much for your business. I highly recommend Rachael for your insurance needs!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jennifer Blumer’s Team.  Rachael is fabulous!!
"
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Angel Yauch

June 4, 2026

5  out of  5
rating by Angel Yauch
"I was blessed to be referred to this agency. Trevor was so patient and helpful while walking me through the purchase of insurance, step by step.
This was the best experience I've ever had in purchasing insurance and being satisfied after the purchase. I
f you're looking for any type of insurance I would highly recommend this agency."
We responded:
"Angel, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jennifer Blumer’s Team here in our Lansing office. "
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Lyne

June 2, 2026

5  out of  5
rating by Lyne
"Rachael Molloy is so easy to work with and enjoyable to talk to. She helped me save on my car insurance and homeowners insurance. And now thankfully, I have whole life insurance so my children won't be burdened with my final expenses. I appreciate all her help and how she explained everything so I could understand it."
We responded:
"Thanks so much for the fantastic rating, Lyne! We are so glad you had a positive experience with us here on State Farm Agent Jennifer Blumer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Paul Gordon

May 31, 2026

5  out of  5
rating by Paul Gordon
"My name is Paul P., and I'm posting this review in appreciation of Tyler S., who is a talented salesman on the team of Jennifer Blumer, State Farm agent. Tyler was able to quickly get me three variations of a quote for home insurance in Lansing, Michigan. Based on the information he provided me, I made a decision to go with State Farm, and I would like to thank Tyler for the following qualities that made it possible:

1) Reliably responded to all concerns. Great response time! While I consider that one of the gold standards of service, I especially appreciate it now because I am a first-time home buyer and I am trying to close on a new home in Lansing.
2) Patience and focus. Tyler made time for me, and patiently walked me through all the information he needed from me.
3) Honesty. Tyler started this year in sales, and was completely honest about what he knew, and what he didn't know. When he didn't have the answer, he got back to me within within 24 hours. I like it when someone admits they don't have all the answers. Who among us does?? I'm learning too, and we can learn together.

If this experience is representative of the service at this agency, I'm looking forward to meeting Jennifer Blumer and the rest of her team. Kudos, Tyler!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lansing to know that you had such a wonderful experience with us here on State Farm Agent Jennifer Blumer’s Team."
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Holly Rader

May 23, 2026

5  out of  5
rating by Holly Rader
"Trevor was amazing to work with very professional and worked magic to get me great prices and the best part was he worked with me during my crazy work schedule where most places close you definitely want this guy to help you

Thanks Trevor two thumbs up"
We responded:
"Holly, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jennifer lBlumer’s Team—we are always here to help!"
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Tabitheena

May 21, 2026

5  out of  5
rating by Tabitheena
"I cannot say enough good things about Jennifer B at State Farm. Seriously — this woman has gone above and beyond for me over and over again. She works hard to find every possible discount, explains everything without making you feel judged, and truly cares about making sure you’re protected and covered the best she can.

What stands out the most is her patience and kindness. I’ve literally told her “keep calling me, I’m not ready yet” for MONTHS, and she never once made me feel pressured, embarrassed, or less than because of my budget. Instead, she kept showing up, checking in, and working with me until we found something that actually worked for my situation.

That kind of customer service is rare. Jennifer treats people like humans, not just policies or payments. You can tell she genuinely cares about helping people, and she bends over backwards to make sure you’re taken care of.

If you need insurance and want someone honest, patient, hardworking, and compassionate in your corner, ask for Jennifer B at State Farm. Absolute 5-star experience. ⭐⭐⭐⭐⭐"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jennifer Blumer’s Team. "
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Brian Ouellette

May 14, 2026

5  out of  5
rating by Brian Ouellette
"Trevor did a great job explaining to me the benefits of switching to State Farm and was very helpful. I switched and am saving money on my insurance. Thanks,"
We responded:
"Thank you for the 5-star review, Brian! Here on State Farm Agent Jennifer Blumer’s Team, we are proud to serve our community and appreciate your recognition. "
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Steve Brown

March 18, 2026

5  out of  5
rating by Steve Brown
"Trevor was very helpful amazing he answered all my questions and help me find the best deal I would recommend this place to anybody"
We responded:
"Thank you so much for the 5-stars, Steve! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Alex Holton

February 23, 2026

5  out of  5
rating by Alex Holton
"Great people to work with! A+"
We responded:
"Alex, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Garret Cook

February 13, 2026

5  out of  5
rating by Garret Cook
"Saved me a ton of money on my car insurance!!"
We responded:
"Thank you for the fantastic review, Garret! We are always here to help with your insurance needs here in Lansing . "
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Lisa Pearson

February 12, 2026

5  out of  5
rating by Lisa Pearson
"Jennifer Blumer-State Farm My agent was Rachael Malloy helped me out with everything done without me having to go to the office she guided me through every email and even how to sign with a e-sign. Her kindness and patience greatly appreciated."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Wayne B

January 27, 2026

5  out of  5
rating by Wayne B
"Trevor Smith is your “go-to” Agent to field challenges and get things done BOTH thoughtfully and efficiently. I am a retiree that has lived in six states and Trevor stands out as the best Agent I have encountered.
I have completing another major move across country (which meant changes to ALL my insurance policies) and he listened to my needs in “every” conversation during a 10-day Artic storm period here in Michigan. Alot of calls gor service were flooding in!

Trevor is not afraid to make a recommendation after taking the time to spell out the pertinent pros and cons.. He funnels pertinent information, focusing on ways to mitigate information overload for the customer. It ia amazing how he can juggle mutiple clients and still take the time to make sure he touches base with you status-wise before the end of the work day.
Highly Recommended without reservation."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jennifer Blumer’s Team. "
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Lorrie Sinelli

January 12, 2026

5  out of  5
rating by Lorrie Sinelli
"Rachel was kind enough to reach out to me after an initial contact last year. I wasn't ready to make a change then but was so glad she thought of me now. I'm switching over both my car and home policies and she was patient and so knowledgeable and made the process fast and easy. Thank you!"
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Memet Alp

December 25, 2025

2  out of  5
rating by Memet Alp
"tried 1 time, but never again"
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mehmet mert

December 25, 2025

1  out of  5
rating by mehmet mert
"poor quality office. they want to hold customers with high bills"
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Wyatt Ostrum

December 24, 2025

5  out of  5
rating by Wyatt Ostrum
"I was searching for Home and Auto Insurance and was able to get in contact with Rachel who was great throughout the whole process of setting up everything. She was prompt and was always available for questions."
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Jacqueline Lovely

December 2, 2025

5  out of  5
rating by Jacqueline Lovely
"My husband passed away and I was super confused as to what steps to do for getting insurance myself and Jennifer was super helpful, kind and patient"