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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Davis

December 5, 2023

1  out of  5 rating by Lori Davis
"Another increase in my bill. They’re reason was for inflation. Now shopping for different insurance companies"
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Brenda Halsey

November 29, 2023

5  out of  5 rating by Brenda Halsey
"all of the team members are very helpful and so pleasant to talk too. like a good neighbor..... State farm is there"
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Derrick Battle

November 28, 2023

5  out of  5 rating by Derrick Battle
"Been with these guys a little over a year, and I have never had a problem. Trevor (Trev) is my agent couldn't ask for better agent! Highly recommend"
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Mark Burkhardt

November 21, 2023

1  out of  5 rating by Mark Burkhardt
"For over 3 years every 6 months it took a least 3 calls to get a proof of insurance. My insurance expires today and I didn't even get a proof emailed to me! AMAZING I CANCELED"
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Brian Njenga

November 9, 2023

5  out of  5 rating by Brian Njenga
"Trevor was super helpful in walking me through my options. Will soon be making savings on my insurance."
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Andrew Griffith

October 30, 2023

5  out of  5 rating by Andrew Griffith
"Had to make a change in insurance. State farm was the company that made it the easiest transition I've ever experienced!! The agent that helped me was Trevor. And he was awesome!! Would recommend to anyone having issues to call state farm!!"
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Jessica Bell

October 30, 2023

5  out of  5 rating by Jessica Bell
"Emma was amazing nice and really wonderful i would recommend anyone very nice people i am glad to say i am one happy customer 😁"
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Daniel Yepez

October 25, 2023

5  out of  5 rating by Daniel Yepez
"I have had the best customer service experience with Jennifer Blumer (State Farm), she has went over and above and beyond to straighten things out for me. She is the Greatest, I've never had one do things like this.... I would recommend her to anyone who needs insurance!"
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Robyn Unruh

October 25, 2023

5  out of  5 rating by Robyn Unruh
"My husband and I work with Rachael and she is absolutely amazing! She has worked hard finding us the best ways to save money and get all the coverage we need for our family. We have our home, boat, vehicles and disability insurance through State Farm and could not be happier with the coverage. I highly recommend this office!!"
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Kim Schaaf

October 9, 2023

5  out of  5 rating by Kim Schaaf
"Very happy with my customer service experience with Rachael Malloy for purchasing life insurance! She was very friendly, understanding and explained everything to me perfectly and professionally! I would highly recommend her for any of your insurance needs! 😊"
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Scott Geldhof

September 15, 2023

5  out of  5 rating by Scott Geldhof
"Awesome customer service/care. Rachael is great, very willing to help with questions and very informative. I have been using this office for years now."
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Alex Favre

September 14, 2023

5  out of  5 rating by Alex Favre
"Trevor was amazing! They really took the time to explain everything I needed."
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Phil C.

September 12, 2023

5  out of  5 rating by Phil C.
"Very happy with Trevor Smith. He provided us great customer service saved us $$$ on our house and auto policies. with extra coverage even!! don’t hesitate to do business with them easy to work with great guy. Looking forward to doing business with him for sometime."
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Khloe Engelmann

August 10, 2023

5  out of  5 rating by Khloe Engelmann
"Trevor was absolutely amazing & managed to save me almost 100 dollars a month on auto insurance! He was so helpful and knowledgeable throughout the whole process, made it so easy for me! Can’t recommend him enough!"
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Ashley Moak

August 10, 2023

5  out of  5 rating by Ashley Moak
"I’ve had the same insurance company for 17 years. I’ve been hesitant to switch companies. Emma has made this transition so seamless, smooth, and frankly enjoyable, or at least as enjoyable as something like this can be. She kind, ever so patient, and is very customer service forward. HIGHLY RECOMMEND!"
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John Ferrigan

August 2, 2023

5  out of  5 rating by John Ferrigan
"I had the pleasure of purchasing auto and home insurance through State Farm Insurance in Lansing, Michigan, and my agent is Rachael Malloy. The process of changing insurance companies is quite involved and detail oriented. Ms. Malloy is a top shelf professional, and knows her business thoroughly. She is patient, kind, thoughtful, detail oriented, and as nice a person as I have talked to in some time. Ms. Malloy found me auto insurance policies for my two vehicles, my house, and included an unanticipated personal liability policy, for an approximately $1,700 per savings per year. As a retired person, this type of savings is welcome news to this present world of ever increasing costs. But, you may ask, did she decrease insurance coverage or increase deductables to arrive at such a savings? The answer is no, as she found a way to match. or exceed each line of coverage and keep the deductables the same. I understand Ms. Malloy does not set insurance rates, deductables, and the like. What I am stating, is she solicited the necessary information, made suggestions as to coverage, and issued policies that met every need I had and then some. I would highly recommend Ms. Malloy and her office to any one who needs an experienced, qualified and concerned agent for insurance needs. This is not a paid ad. I am a real American and have just had the pleasure of doing business with a top notch company in State Farm, and with an equally top notch agent in Ms. Rachael Malloy. John Ferrigan"
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August 2, 2023

5  out of  5 rating by AMY NORRIS
"Been with Jennifer Blumers office with state farms insurance for years and have always been treated with respect . They make you feel like family even when my policy lapses They are always ready to help get it back up and going with no judgment and some of the cheapest around and the staff is awesome and professional"
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De'Naysia Knight

July 18, 2023

5  out of  5 rating by De'Naysia Knight
"Jennifer Blume - State Farm Insurance and team (Trevor) has provided great customer service. This company's expertise is evident with each interaction, especially with the new and ever changing insurance laws. I feel very confident entrusting all of my insurance needs to them. I appreciate the knowledgable, thorough, personalized, timely, and courteous service I've received with every encounter."
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Kierra Jackson Williams

July 11, 2023

5  out of  5 rating by Kierra Jackson Williams
"Thank you Trevor for everything. Extremely helpful, knowledgeable about different policies, friendly and patient. Definitely recommend!! Thank you Trevor!!"
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July 6, 2023

5  out of  5 rating by Max
"I recently moved to Michigan and was looking for better rate. Trevor from Jennifer Blumer State farm office got me the best rate. I would definitely recommend them to people I know. Thank you, Trevor for your assistance! ✌🏻"
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Jesse Tyler

June 12, 2023

5  out of  5 rating by Jesse Tyler
"Simple as it could be, Trevor saved not just $ for me but time as well with perfect service."
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Mandi Slone

June 11, 2023

5  out of  5 rating by Mandi Slone
"Customer service is good. Communication hiccups sometimes but even then it's wayyyy better than anything online."
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K9 Dyno

June 7, 2023

5  out of  5 rating by K9 Dyno
"I'm difficult to please, old and grumpy. The highlight of my day comes when I actually get to speak with a lively personality at JB's State Farm office. Jennifer has always taken care of our family and her staff, they are absolute gems to work with."
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carlos shields

May 13, 2023

5  out of  5 rating by carlos shields
"They are all professional, courteous and trustworthy. I hope to enjoy them for a very long time. And their popcorn, bowl of candy and friendly " beast"...."
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Morgan Sahr

May 10, 2023

5  out of  5 rating by Morgan Sahr
"Talked to Trevor to switch my insurance from Progressive and he was great! He explained to me in detail everything I needed to know and saved me money (: thanks so much Trevor!"